• Belgium & the Netherlands: average 5 working days, 2 working days for pick-up.
• European Union: average 8 working days.
• Scandinavia: 8–10 working days.

Shipping

• Free shipping
  Belgium
  Netherlands
  France
  Germany
  Italy
  Luxembourg
• Other European countries €10 shipping costs.
• Different rates apply for deliveries outside the EU.

Yes, we ship to the following countries.

• Europe
• Norway
• Switzerland
• United Kingdom
• United States
• Qatar
• UAE
• Australia

Return policy

• You have 14 days after receiving your order to return your items to us.
• Items must be returned in their original, unworn condition, with all accessories and labels attached (customized parts cannot be returned).
• Don't forget to include your order number in the email, which starts with #0125...
• It is possible to group items from different orders into one return, provided they were placed from the same customer account and according to the instructions mentioned below.

To initiate a return, you can send an email to shoebella.be@outlook.com with the return request.

• Klarna (buyer protection)
• Visa / Mastercard
• Bancontact (Belgium)
• Apple Pay / Google Pay
• IDEAL (NL)
• CB (FR)

No. At Shoebella, we don't believe in temporary prices for unique pieces. Each pair is hand-finished in a limited edition, so each sneaker retains its value.